Design Policy & Guidelines

 

At Oscar Craft, we’re committed to making your custom printing experience smooth, creative, and worry-free. To ensure the best results and avoid any misunderstandings, please review the following guidelines before placing your order.

 

1. Design Submission Guidelines

 

  • Upload high-resolution files (300 DPI) in PDF, PNG, or JPEG format.

  • Include bleed margins if required (typically 0.125" on each side for print-ready files).

  • All text must be outlined or embedded to prevent font issues.

  • Double-check that spelling, layout, and colors are final before submitting — we print exactly as received.

  • Color accuracy disclaimer: Due to variations in monitors and printers, final colors may differ slightly from on-screen previews.

  • All responsibilities for copyright permissions rest with the customer.
    By submitting files, you confirm you have the legal right to use all included content (images, logos, fonts, etc.).

2. Design Services

 

Don’t have a design? We’re happy to help!
Our creative team offers custom design services at affordable rates tailored to your needs.

  • You’ll receive a digital proof for approval before printing starts.

  • Each design includes one complimentary round of minor revisions.

  • Additional changes may incur a small fee ($10 per revision).

  • Design time may vary depending on project complexity.

3. Design Revisions & Approval

 

  • After the initial proof, you can request one free round of minor changes.

  • Final approval of the proof confirms that all design details are correct.
    Once approved, Oscar Craft is not responsible for any errors in spelling, layout, or color.

4. Turnaround Time

 

  • Basic design requests: 1–4 business days

  • Custom design projects: 5–10 business days (depending on complexity)

  • Printing begins only after final design approval.

5. What We Don’t Do

 

  • We don’t edit or reproduce copyrighted material without written permission.

  • We can’t guarantee perfect results from low-quality or blurry images.

  • We do not provide editable design files unless specifically included in your service agreement.

6. File Storage

 

  • Final print files are kept on record for 6 months for easy reorders.

  • After that, files may be deleted unless requested otherwise.

7. Questions or Custom Requests?

 

If you’re unsure about your file setup or need design support, we’re always here to help.
Contact us anytime — we’ll make your project simple, smooth, and stress-free.

Frequently Asked Questions

Find answers to common questions about our custom printing services, ordering process, pricing, shipping, and more.

How do I place an order?...

You can place an order directly on our website by selecting your product, customizing the specifications, uploading your design, and proceeding to checkout. If you need assistance, our customer support team is here to help.

What if I need help with my design?

We have professional designers available to assist you with your design. You can request design services or minor adjustments for an additional fee.

Can I see a preview of my design before printing?

Yes! We provide a digital proof for approval before printing to ensure your design meets your expectations.

Do you offer custom sizes and materials?

Absolutely! We provide customizable sizes and materials for all our products. If you need a specific size or material, simply select the custom option while ordering.

How long does production and shipping take?

Production time varies based on the product and order quantity. Typically, it takes 2-5 business days. Shipping time depends on the selected shipping method. Rush options are available for urgent orders.

Do you offer bulk order discounts?

Yes, we offer discounts on bulk orders. The more you order, the lower the cost per unit. Contact us for a custom quote on large quantities.

What file formats do you accept for artwork?

We accept PDF, AI, PSD, EPS, PNG, and JPG files. For the best print quality, we recommend using vector files or high-resolution images (300 DPI or higher).

What if I'm not happy with my purchase?

If you have any concerns over your purchase, please contact us and we will look into it. For more information, please refer to our Terms and Conditions.

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