Frequently Asked Questions

Find answers to common questions about our custom printing services, ordering process, pricing, shipping, and more.

How do I place an order?

You can place an order directly on our website by selecting your product, customizing the specifications, uploading your design, and proceeding to checkout. If you need assistance, our customer support team is here to help.

What if I need help with my design?

We have professional designers available to assist you with your design. You can request design services or minor adjustments for an additional fee.

Can I see a preview of my design before printing?

Yes! We provide a digital proof for approval before printing to ensure your design meets your expectations.

Do you offer custom sizes and materials?

Absolutely! We provide customizable sizes and materials for all our products. If you need a specific size or material, simply select the custom option while ordering.

How long does production and shipping take?

Production time varies based on the product and order quantity. Typically, it takes 2-5 business days. Shipping time depends on the selected shipping method. Rush options are available for urgent orders.

Do you offer bulk order discounts?

Yes, we offer discounts on bulk orders. The more you order, the lower the cost per unit. Contact us for a custom quote on large quantities.

What file formats do you accept for artwork?

We accept PDF, AI, PSD, EPS, PNG, and JPG files. For the best print quality, we recommend using vector files or high-resolution images (300 DPI or higher).

What if I'm not happy with my purchase?

If you have any concerns over your purchase, please contact us and we will look into it. For more information, please refer to our Terms and Conditions.

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